Customer Service Administrator

Job Description

Responsible for various stages of conflict resolution, expedite the resolution of customer problems and complaints to maximize satisfaction.

Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone at Cash & Carry.

Experience

Preferred

Employment Type

Full Time

Who are we looking for?

  • Strong organizational skills, ability to multi task

  • Ability to create a¬†positive atmosphere¬†

  • Sets priorities, manage own time and workload and meet deadlines in fast paced and high pressure environment

  • Someone with an excellent ability to problem solve

  • Excellent written and verbal communication skills

Additional Responsibilities

  • Supply management with reports of customer needs, problems, interests, competitive activities, and potential for new products and services by getting feedback from customers

  • Pitches ideas for improving customer care, makes recommendations to management to improve customer experience

Perks and Benefits

Flexible Schedule

Paid Parental Leave

Pension Plan

The Taste of Eastern Europe. The largest importer and distributor of Eastern European Food in the UK & Ireland.

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