• Effectively monitor CCTV to maximize productivity, service level accuracy and encourage a safe and healthy working environment
• Effectively monitor and control access at building entrances and vehicle gates
• Monitor, record and report in detail any suspicious incidents.
• Responsible for patrolling randomly or regularly building and perimeter.
• Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets.
• Works with Warehouse junior manager to research, identify and correct issues that cause inefficiencies in productivity and accuracy.
• Responsible for maintaining a complete understanding of all procedures within security, computer screens and reporting.
• Maintains awareness and understanding of how the department impacts customers, both internal & external, and the department’s overall impact on the operation. Ensure the correct communication structure is followed through the line management structure.
• Ensure all department Standard Operating Procedures and Work Instructions are complete, up to date, issued to and understood.
• Ensure that customer experience and service are delivered in appropriate format.
• Participates in special projects and performs other duties as required.